Problem Note 65919: You encounter the error "Unable to load the children for item named 'XXXX'" when you try to open an output data set in SAS® Enterprise Guide®
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When you run code, tasks, or queries in SAS Enterprise Guide 8.2 and then attempt to open the output data set, the following error might occur:
The open data operation failed. The following error occurred.
Object reference not set to an instance of an object.
If you get the error above and then try to refresh the library, the following error is returned:
If you try to copy any code in a program editor during this issue, you might also get the following clipboard error at the top of the application:
When these errors occur, right-click the SAS server and select Refresh to circumvent the problem.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Microsoft® Windows® for x64 | 8.2 | 8.3 | 9.4 TS1M7 | |
| Microsoft Windows 8 Enterprise 32-bit | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 8 Enterprise x64 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 8 Pro 32-bit | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 8 Pro x64 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 8.1 Enterprise x64 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 8.1 Pro 32-bit | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 8.1 Pro x64 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows 10 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2008 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2008 R2 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2008 for x64 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2012 Datacenter | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2012 R2 Std | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2012 Std | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2016 | 8.2 | 8.3 | 9.4 TS1M7 | |||
| Microsoft Windows Server 2019 | 8.2 | 8.3 | 9.4 TS1M7 | |||
A fix for this issue for SAS Enterprise Guide 8.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G5J.html#65919A fix for this issue for SAS Add-In for Microsoft Office 8.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G7H.html#65919A fix for this issue for SAS Add-In for Microsoft Office for Visual Analytics 8.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G7I.html#65919| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-06-23 10:51:40 |
| Date Created: | 2020-05-01 17:41:58 |